Habazi Privacy Policy

📄 Introduction & Scope

Welcome to Habazi's Privacy Policy. This policy applies to all services, mobile apps, websites, and related offerings on the Habazi platform. By registering, playing games, or using any of our services, you are considered to have accepted the terms of this Privacy Policy.

Habazi complies with international data protection laws and GDPR guidelines. Our goal is to be fully transparent about how your information is used and to give you maximum control over your data.

If anything in this document is unclear, our support team is always ready to help. Feel free to reach out with any privacy-related questions.

📥 What Information We Collect

Habazi collects two types of information — data you provide directly and data collected automatically.

Directly Provided Information

• Personal Identification Information: Name, date of birth, gender, and nationality.
• Contact Information: Email address, phone number, current residential address.
• Identity Verification Documents: National ID card, passport, or driving license (as part of the KYC process).
• Financial Information: Bank account or mobile banking details (for payment processing).
• Support Contact: Reach us via live chat or email.

Automatically Collected Information

• Device Information: IP address, browser type, operating system, device ID.
• Usage Data: Pages visited, time spent on site, and games played.
• Transaction Details: Deposit, withdrawal, and betting history.
• Location Information: Approximate location (determined from IP address).

Habazi collects only the information necessary to provide its services. Collecting unnecessary data goes against our policy.

🔍 How We Use Your Information

Habazi uses your information for specific, legitimate purposes. The complete list is provided below:

🍪 Cookie Policy

Habazi uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored in your browser.

Types of Cookies We Use

• Essential Cookies: Maintaining login sessions and ensuring security — the site cannot function properly without these.
• Functional Cookies: Remembering your preferred language, theme, and settings.
• Analytics Cookies: Understanding site traffic and usage patterns — this data is anonymized.
• Marketing Cookies: Showing relevant ads and offers — only with your consent.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.

🤝 Data Sharing & Third Parties

Habazi never sells your personal information to third parties. However, your data may be shared in the following specific circumstances:

• Payment Processors: Necessary information is shared with approved payment gateways to process deposits and withdrawals.
• KYC Verification Services: With licensed verification agencies to confirm your identity.
• Law Enforcement Agencies: Where required by a court order or legal obligation.
• Fraud Prevention Agencies: For detecting money laundering or fraudulent activity.
• Group Companies: Habazi's subsidiaries and affiliated entities are bound by the same policy.

🗄️ Data Retention & Period

Habazi retains your information only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements.

• Account Information: For the duration of the active account and a minimum of 5 years after closure.
• Transaction Records: Up to 7 years as required by financial regulations.
• KYC Documents: 5–7 years as required by legal obligations.
• Support Contact: 2 years after the issue is resolved.
• Cookie Data: Retention period ranges from session to a maximum of 2 years, depending on the cookie type.

Once the retention period expires, data is securely deleted or anonymized. You may request deletion of your data at any time — however, certain data may need to be retained due to legal obligations.

🛡️ Security Measures

Habazi protects your data using industry-leading security technology. Our security framework is described below:

• SSL/TLS Encryption: 256-bit SSL encryption is used for all data transmissions.
• Database Encryption: Stored data is protected with AES-256 encryption.
• Two-Factor Authentication (2FA): An extra layer of security at login.
• Firewall & DDoS Protection: Server-level protection against cyberattacks.
• Regular Security Audits: Penetration testing conducted by independent third parties.
• Staff Training: All staff have signed data confidentiality agreements and received appropriate training.

Use a strong password to protect your account and never share it with anyone.

⚖️ Your Rights

Under GDPR and international data protection laws, you have the following rights:

• Right of Access: The right to know what information we hold about you.
• Right to Rectification: The right to correct any inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your data under certain circumstances.
• Right to Restrict Processing: The right to restrict how your data is used during an ongoing dispute.
• Data Portability: The right to receive your data in a machine-readable format.
• Right to Object: The right to object to your data being used for marketing or profiling purposes.
• Right to Withdraw Consent: The right to withdraw your consent at any time.

To exercise any of these rights, please contact our support team. We will respond to your request within 30 days.

👶 Minor's Privacy

Habazi is strictly for users aged 18 and above. We do not knowingly collect any information from minors.

If we become aware that a user under the age of 18 has created an account, that account will be immediately closed and all associated data will be deleted.

🔄 Policy Changes & Updates

Habazi may update this Privacy Policy as needed. Any changes will follow the process outlined below:

• You will receive email notifications for any significant changes.
• You will be notified of any changes the next time you log in to the platform.
• The "Last Updated" date will always be visible at the top of the page.
• A minimum of 30 days' notice will be given before any new policy takes effect.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend checking this page regularly.

📬 Contact & Complaints

For any questions, requests, or complaints regarding our Privacy Policy, please contact our dedicated privacy team:

We process all privacy-related requests within 30 business days. For urgent matters, 24/7 support is available via live chat. If your concern is not resolved to your satisfaction, you have the right to file a complaint with the relevant data protection authority.